Shipping & Delivery
Thank you for visiting and shopping at Luna & Lola!
Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
The Netherlands
Shipment Method: DPD
Estimated delivery time: 3-5 business days
Shipment cost: Free in the Netherlands
Rest of Europe
Shipment Method: DPD
Estimated delivery time: 3-5 business days
Shipment cost: €6,95 for rest of Europe
Non-Europe
Shipment Method: FedEx
Estimated delivery time: 3-5 business days
Shipment cost: €25,00 for non-Europe
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
Customs, Duties and Taxes
Luna & Lola is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).